• Shipping and packaging

Shipping and packaging

Packages are normally shipped within 2 days of having received the payment. We employ the GLS express courier service, which offers a package tracking service. Bottles purchased on shop.poderelapace.com are enclosed in cases that are optimal for the transportation of liquids. Upon delivery of the packages, it is essential to verify that the packaging is intact: should there be visible damage or should the package look like it has been ripped or opened in any way, it is important to “sign conditionally”.

Subsequently, an e-mail should be send to gianluca@poderelapace.com specifying the type of damage to the parcel and any bottles that might have been damaged as a result – please also attach pictures for documentation. The shop.poderelapace.com staff will make sure to resend the damaged bottles at no additional cost.

La Pace is not responsible for taking action with regards to non-conditionally signed waybills should a delivery issue among those aforementioned occur.

Shipping costs

Costs of shipping to Italy are:

  • 10 € for all orders;
  • FREE with orders of 80€ or more!

Costs of shipping to Austria, Belgium, Germany and Luxembourg are:

  • 15 € for orders below 10 kg;
  • 18 € for orders 11-20 kg;
  • 22 € for orders 21-40 kg;
  • 29 € for orders 41-60 kg;

Costs of shipping to France are:

  • 17 € for orders below 10 kg;
  • 20 € for orders 11-20 kg;
  • 24 € for orders 21-40 kg;
  • 33 € for orders 41-60 kg;

Costs of shipping to Switzerland are:

  • 18 € for orders below 10 kg;
  • 20 € for orders 11-20 kg;
  • 24 € for orders 21-40 kg;
  • 33 € for orders 41-60 kg;

Packaging

All deliveries use polystyrene bottle holders. These are designed and test to prevent potential cracking and damage from collisions. Polystyrene bottle holders are an excellent wine packaging option, as they offer maximum protection. They also protect the bottles from excessive temperature changes, avoiding thus any alterations to the wine and oil’s flavour and fragrance. For this reason, they could also be reused to protect liquids from sharp thermal swings. Compared to other protective cases, polystyrene bottle holders are without a doubt the safest option!

Podere La Pace

Podere Biancospino 65 A/B - Massa Marittima, Loc. Vivoli - 58024 (GR) Italy

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